Klang Valley Flooring Contractor Guide
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Queens Floor (Balakong)

Updated 2026-07-13 · 1,900 reviewed · 126 listed · Scored from 7 Google reviews · How we rank ›

5.0(7) 77 composite score See reviews on Google ✓ Google-verified
Vinyl & SPC Flooring
Queens Floor (Balakong)
Service
Vinyl & SPC Flooring
Reviews
7

What recent reviews say

Kenny and the team deliver polished SPC flooring work with genuine attention to detail. Every review mentions professional installation, thoughtful follow-up, and materials that stand up well, making this a straightforward choice for vinyl and SPC jobs in Seri Kembangan.

Praised for
  • professional and attentive technicians
  • smooth installation process
  • high-quality finish and materials
  • strong customer follow-up
skilled-installationquality-materialsprofessional-teamgood-aftersalesdurable-finish
Best for: Homeowners in Klang Valley seeking hands-on SPC and vinyl flooring installation with reliable follow-up.

Strengths

  • Named technician Kenny handles jobs personally
  • Thorough follow-up from quote to final install
  • Strong material quality praised across reviews

Worth knowing

  • Technician Kenny handles jobs from initial sample to final installation
  • WPC and SPC materials specifically praised for thickness and finish quality
  • One reviewer noted minor installation hiccups resolved on-site

What reviews say by service

Vinyl & SPC Flooring
Customers praise smooth SPC installation, material quality, and Kenny's hands-on professionalism throughout.

How it compares

  • Rated 5 against a 4.61 average across the 79 vinyl & spc flooring businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Rank
Star rating 80
Review volume 39
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
0

Common questions

Does Kenny handle the installation himself?
Yes. Reviewers note he follows up from the initial sample through to final installation and resolves issues on-site.
What SPC materials does Queens Floor use?
Their website lists SPC, SPC Elite Plus, SPC Celestial Plus, and SPC herringbone options.
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Reviewers consistently report that Keith handles the sales process with patience and clarity, guiding them through colour and material choices without pushiness. Installation teams complete work in a single day, leave the site clean, and finish to a polished standard that matches what was promised at quotation. Keith and the crew follow up with live updates during installation and remain accessible for queries before and after. Pricing sits at the lower end for the service, with at least one reviewer noting the company offers extended warranty. The entire process from initial shop visit through installation handover draws praise for professionalism and friendliness.

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Five-star reviewers praise staff friendliness and neat, fast work. However, multiple one-star reviews detail serious durability problems (bubbling, gaps, marking) occurring within a year, unresolved warranty claims, dismissive after-sales response, and prices 40% higher than competitors offering better quality. Review evidence is mixed across a small base.

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Most reviewers praise low prices and convenient warehouse access for flooring stock. One customer faced serious SPC edge and surface defects after four months and received no replacement support, requiring out-of-pocket fixes.

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Last updated 2026-07-13