Five-star reviewers praise staff friendliness and neat, fast work. However, multiple one-star reviews detail serious durability problems (bubbling, gaps, marking) occurring within a year, unresolved warranty claims, dismissive after-sales response, and prices 40% higher than competitors offering better quality. Review evidence is mixed across a small base.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Older one-star reviews (3 years ago) cited poor service without detail; recent two-year review escalates to systemic warranty and product-quality failures affecting multiple households, suggesting a pattern rather than isolated incident.
Most reviewers praise low prices and convenient warehouse access for flooring stock. One customer faced serious SPC edge and surface defects after four months and received no replacement support, requiring out-of-pocket fixes.
Kenny and the team deliver polished SPC flooring work with genuine attention to detail. Every review mentions professional installation, thoughtful follow-up, and materials that stand up well, making this a straightforward choice for vinyl and SPC jobs in Seri Kembangan.
Reviewers consistently report that Keith handles the sales process with patience and clarity, guiding them through colour and material choices without pushiness. Installation teams complete work in a single day, leave the site clean, and finish to a polished standard that matches what was promised at quotation. Keith and the crew follow up with live updates during installation and remain accessible for queries before and after. Pricing sits at the lower end for the service, with at least one reviewer noting the company offers extended warranty. The entire process from initial shop visit through installation handover draws praise for professionalism and friendliness.
Last updated 2026-07-13