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Mr Problem (Petaling Jaya HQ)

Updated 2026-08-13 · 2,604 reviewed · 181 listed · Scored from 328 Google reviews · How we rank ›

4.8(328) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Vinyl & SPC FlooringCarpet FlooringFloor Renovation & Refinishing
Mr Problem (Petaling Jaya HQ)
Services
Vinyl & SPC Flooring, Carpet Flooring, Floor Renovation & Refinishing
Reviews
328

What recent reviews say

Most customers praise Hassan and the team for fast response times, skilled workmanship, and transparent pricing on air-con servicing, ceiling repair, and general cleaning. One customer reported difficulty reaching the business during booking.

Hassan stands out for quick turnaround and knowledge of AC systems. The business handles ceiling repair, bulb replacement, and deep cleaning across Klang Valley. Pricing runs from RM90 to RM360 depending on service, with no surprise charges.

Praised for
  • responsive and professional
  • knowledgeable technicians
  • fast service
  • thorough and skilled work
  • fair pricing with no hidden charges
Watch-outs
  • unresponsive when booking
  • stopped replying to inquiries
skilled-installationpunctualfair-pricingresponsive-quotationprofessional-team
Best for: Homeowners needing same-day or next-day air-con service and ceiling repair.
Think twice if: Customers trying to book may face delays reaching the business by phone or message.

Strengths

  • Fast response and booking
  • Knowledgeable technicians (especially Hassan)
  • Transparent pricing, no hidden charges
  • Covers air-con, cleaning, and minor repairs

Worth knowing

  • Hassan Andon and Aziz are named technicians praised for speed and knowledge
  • Ceiling repair service noted as alternative to replacement
  • AC troubleshooting and diagnosis offered at RM99
  • No hidden charges reported

How it compares

  • Rated 4.8 against a 4.61 average across the 129 vinyl & spc flooring businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
303
4
10
3
1
2
1
1
13

Common questions

Who is Hassan and why does he come up so often in reviews?
Hassan Andon is a named technician at Mr Problem. Customers repeatedly praise him for quick response times, knowledge of air-con systems, and polite service.
Can they fix a dirty ceiling without replacing it?
Yes. A recent customer avoided ceiling replacement by having Mr Problem repair and clean it instead, at what they described as a cheap and reasonable price.
What is the cost to diagnose an air-con problem?
Aircond Troubleshooting & Diagnosis costs RM99.00 MYR according to their website.
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Last updated 2026-08-13