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FLOOR DEPOT SHAH ALAM

Updated 2026-07-13 · 1,900 reviewed · 126 listed · Scored from 33 Google reviews · How we rank ›

4.4(33) 69 composite score See reviews on Google ✓ Google-verified
Vinyl & SPC Flooring
FLOOR DEPOT SHAH ALAM
Service
Vinyl & SPC Flooring
Reviews
33

What recent reviews say

Staff like Raziq and Isa earn consistent praise for product knowledge and responsiveness, and installation teams deliver neat finishes when engaged. Friction points cluster around Friday operations (long waits, no communication), high minimum charges, and gaps in contractor oversight on some jobs. Overall experience tilts positive but hinges on which staff you meet and job scope.

Recent shift: One reviewer from 3 years ago noted a drop in professionalism and communication after their first job (pre-COVID), but more recent five-star reviews (1-2 years ago) suggest partial recovery in service consistency under named staff.

Praised for
  • knowledgeable staff (Raziq, Isa named)
  • quick response to messages
  • neat installation results
  • friendly service
  • professional installation crews
Watch-outs
  • poor time management on Fridays (no notice)
  • high minimum installation charges
  • sub-contractor coordination gaps
  • staff attitude toward smaller jobs
  • inconsistent quality across different visits
skilled-installationresponsive-quotationpoor-communicationdurable-finishprofessional-team
Best for: Customers ordering full-room flooring installs with Raziq or Isa, and comfort asking follow-up questions.
Think twice if: Friday visitors (expect delays and no notice), small skirting or patch jobs, or if you prefer a fixed transparent installation fee schedule.

Strengths

  • Named staff (Raziq, Isa) with product expertise and message responsiveness
  • Professional installation teams deliver neat, lasting results
  • Broad product range from vinyl to solid wood

Worth knowing

  • Raziq and Isa named as staff members earning repeated praise for responsiveness and product knowledge
  • Installation typically takes one to two days
  • Sub-contractor oversight gaps noted in one older review (work left incomplete, missed return dates)
  • Friday operations reportedly have no posted closure window despite prayer-time constraints

What reviews say by service

Vinyl & SPC Flooring
Multiple reviewers praise neat SPC installation results and prompt aftercare; one notes high minimum charges

How it compares

  • Rated 4.4 against a 4.61 average across the 79 vinyl & spc flooring businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Rank
Star rating 66
Review volume 66
Review recency 86
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
3
3
1
2
1
1
3

Common questions

How long does SPC flooring installation take?
One to two days, based on recent customer feedback.
Do you operate on Fridays 12pm to 3pm?
The business lists Friday hours as 9am-6pm online, but one reviewer waited over an hour with no notice of a closure window. Contact them directly to confirm Friday afternoon availability.
Who are the knowledgeable staff I should ask for?
Customers name Raziq and Isa as responsive and knowledgeable about products and installation options.

Similar flooring contractors nearby

Lá Floor
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Lá Floor

4.1(9)

Most recent jobs show fast response, clean work, and fair prices; Mr. King Yap leads a team known for SPC and herringbone installations. Older complaints about warranty claims and contact info are stale, but one unresolved warranty case on SPC durability lingers.

Vinyl & SPC Flooring

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Last updated 2026-07-13