Most reviewers praise the showroom range, staff knowledge (especially MZ), and installation quality. Two older complaints highlight after-sales weakness: one about TV cabinet reinstatement going unanswered, another about stairs becoming noisy after two months with refusal to arrange fixes. Evidence is limited to these two problem reports.
Based on limited recent reviews, so treat this as low-confidence.
All three reviews rate the business five stars. Customers praise professional service, skilled workers, and good value. One customer highlighted excellent resurfacing work on a stained countertop, noting the team handles floors and multiple surface types.
Installation and consultation stand out: staff like Kenny, Shanwy, Matthew, and Teoh guide customers patiently through material choices and timelines. SPC and vinyl floors arrive with neat finishing, and crews keep work sites clean. Pricing stays competitive relative to quality delivered. Weakness appears in post-install support: one customer's scratched wall went unreported, a house key was lost, and follow-up repairs stalled without response. The core installation experience drives 93% five-star reviews, but occasional service gaps after completion undercut full confidence.
HG Services operates hoarding, signage, and reinstatement work across Klang Valley and beyond, with strong praise for staff professionalism and storage logistics but documented delays in settling final payments and occasional communication lapses.
Last updated 2026-08-13