
Queens Floor (Bandar Sunway)
Staff like Kenny, Shanwy, Matthew, and Gordon earn consistent praise for patient consultation, sample delivery, and responsive communication from start to finish. Installation quality is repeatedly noted as neat and professional, with teams keeping work areas clean and paying close attention to colour matching and detail. However, one reviewer reported significant breakdown in after-sales service: an installer's wall scratch went unreported, a house key was lost, and subsequent requests for a quotation and site visit for flooring damage went unanswered for months. This stands out sharply against the broader pattern of smooth communication and suggests inconsistency in how problems are handled once the main job is done.

