Reviewers consistently report skilled SPC installation work, with installers Ah Keong and the team earning praise for precision and speed. Staff including salesperson Jordan and project manager Denise are noted as attentive and easy to work with, rare in a sector known for delays and poor communication.
Based on limited recent reviews, so treat this as low-confidence.
One reviewer praised value, but two others report serious post-sale issues: rejected-grade items delivered and calls blocked after payment, plus general complaints of poor service and no accountability. Evidence is thin with only three reviews.
Eco Floor Industries consistently delivers on SPC and timber flooring jobs with experienced installers and fast completion, even on large square-footage projects. Staff including Chee Yuan and Mr Vincent are responsive; customers report polished finishes and strong workmanship across multiple repeat reviews.
Customers consistently experience fast, neat installation work paired with proactive communication from Fai and his team. SPC flooring jobs are completed efficiently-some within three days-with careful attention to detail, competitive pricing, and responsive after-sales support that handles issues on demand. Most reviewers praise named staff: Fai (sales and coordination), Sifu Sumon, Lay, Cheng, and RY. The team works punctually, keeps sites clean, and updates clients on delays without waiting for prompts. Warranty service is mentioned as immediate (flood damage repair within hours). One customer specifically noted Fai's skill at problem-solving during the project phase.
Last updated 2026-08-13