Reviewers consistently report skilled SPC installation work, with installers Ah Keong and the team earning praise for precision and speed. Staff including salesperson Jordan and project manager Denise are noted as attentive and easy to work with, rare in a sector known for delays and poor communication.
Based on limited recent reviews, so treat this as low-confidence.
One reviewer praised value, but two others report serious post-sale issues: rejected-grade items delivered and calls blocked after payment, plus general complaints of poor service and no accountability. Evidence is thin with only three reviews.
All 26 reviews are five-star. Recent customers praise the speed (1500 sqft completed in 4 days), installer expertise, and final quality. Staff like Chee Yuan and Vincent were cited for technical guidance and responsiveness.
Fai and the team consistently deliver SPC flooring that reviewers call neat, detail-oriented, and transformative. Site visits run on time, responses are quick, and a 3-day installation is not unusual. Prices land fair or competitive for the workmanship; one owner noted it justified their budget above initial expectations. Staff names anchor the praise: Fai handles measurements and site guidance throughout, Lay manages installation, RY takes on broader projects. Follow-up service is attentive-a flooded kitchen was addressed within hours. No complaints surface in the recent record. Carpet and floor renovation are mentioned only as passing references in one wardrobe-plus-flooring job; vinyl and SPC dominate the feedback. This is the team to call when you want neatness and speed on a residential SPC floor, and you want someone who will stay in touch if issues crop up later.
Last updated 2026-07-13