Can I reach the store by phone?

Recent reviews report difficulty getting through; callers have experienced long delays and repeated call-backs needed.

Floor World (Desa Sri Hartamas)

Updated 2026-08-13 · 2,604 reviewed · 181 listed · Scored from 26 Google reviews · How we rank ›

3.9(26) 58 low data composite score See reviews on Google ✓ Google-verified

Vinyl & SPC FlooringCarpet FlooringParquet & Timber Flooring

Services: Vinyl & SPC Flooring, Carpet Flooring, Parquet & Timber Flooring
Reviews: 26

What recent reviews say

Older reviews praise friendly staff, wide product range, and fair pricing; recent feedback flags consistent trouble reaching the store by phone and long wait times for responses. Current operational status unclear from inputs.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly staff with product knowledge
good range of flooring options
reasonable prices
responsive quotation

Watch-outs

poor communication and availability
stock issues and advance payment
delays returning calls

professional-teamfair-pricingpoor-communicationresponsive-quotationquality-materials

Best for: buyers looking for product variety and staff advice, with time to spare for contact

Think twice if: you need quick phone response or urgent stock availability; past reviews note advance payment for out-of-stock items

Strengths

extensive flooring range
knowledgeable staff
fair pricing

Worth knowing

Staff member Mareeyam (also recorded at Floor World Cheras location) noted for product knowledge and attentiveness
Wainscoting service mentioned
Past customers paid in advance for out-of-stock orders

How it compares

Rated 3.9 against a 4.61 average across the 129 vinyl & spc flooring businesses listed here.
Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Rank

Star rating 50

Review volume 62

Review recency 27

Review sentiment 50

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can I reach the store by phone?: Recent reviews report difficulty getting through; callers have experienced long delays and repeated call-backs needed.