Floor Depot operates as an established multi-category flooring supplier across the Klang Valley since 2001, stocking vinyl, SPC, laminate, solid wood, carpet tiles, and engineered options. Upfront sales interactions earn consistent praise for product knowledge and responsiveness, but installation quality and post-sale accountability divide opinion sharply. Multiple customers report uneven floors, peeling seams within months, messy job sites, and staff who become uncontactable after payment. Refund disputes have lingered unpaid for extended periods. Strong fundamentals undercut by execution gaps and poor communication once work begins.
Recent shift: A year of consistent poor after-sales and installation quality complaints, with refund disputes emerging in the most recent months (Feb-May 2025 refund timeline noted in two reviews). High-star reviews remain sporadic and often precede critical follow-ups in the timeline, suggesting selective positive moments rather than systemic improvement.
No individual reviews are available to assess this contractor's track record. Their website lists a range of industrial coatings and epoxy services across Selangor and KL. Check references and request samples before committing.
All three Google reviews rate KTS Flooring Systems five stars. Review detail is limited, but the consistent top rating suggests satisfied customers.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-13